Frequently Asked Questions

Q: What sets you apart from other photographers? 

A: I am a QUALIFIED CERTIFIED NEWBORN BABY PHOTOGRAPHER through the ACADEMY OF NEWBORN PHOTOGRAPHY.

I am here for YOU, every step of the way. You’ll become part of my client family. You are my priority. You can contact me anytime. Only I, Tanha, will handle your precious baby. I promise to get your images to you in a timely manner. You will receive the best customer service I can possibly give, and that is always my main goal. You will get to experience tears of joy every time you look at your photos. That is what I want for you. 

Having had babies myself, I am aware of the emotions new parents go through, and I completely understand the natural instinct of a mum & dad wanting to protect their precious baby. Because of this I have created a studio that is very safe, highly sanitised and a place to take a moment to stop and really absorb the beautiful family you have created.

I have been told I am one of a kind! And it’s true! I make sure my clients are looked after to my best ability and that the artwork they receive is the best they can get!

My clients tell me to my face that they’re so happy they made the best choice in having me photograph their newborn, older baby or family. 

 

Q: Will we get the print release to our photos after our session?

A: Yes! At your session, you will be asked to sign the release so you can use your image files to print for personal use.

 

Q: How many photographs will there be to choose from?

A: From a newborn session, if baby was settled, there will be roughly 35-40 stunning images to choose from. For outdoor family sessions there can be between 50-100 images.

 

Q: When will we get to see and select our images?

A: For studio sessions, your images are loaded straight onto the cinema screen for you to sit back and order. The ones you select are then meticulously hand edited. But they do look amazing straight out of the camera, this is why I am so confident to show you straight away. For outdoor session or sessions not held at the studio you will make a viewing & ordering time within the next 7 days.

 

Q: Do you photograph births?

A: Yes! I love births! Depending on the hospital and obstetricians approval to have a photographer attend. I do c-section and natural birth options.

 

Q: Do you offer payment plans?

A: Yes, we can either arrange a payment plan leading up to your session between the two of us. Or else, we can use Payright Interest free finance. If you’re depending on using this payment method, we will need to submit your information for pre-approval before selecting a date. It’s really easy to do and only takes about 5 minutes to get an answer back from Payright.

 

Q: Can I just buy the minimum package?

A: You can, but you won’t want to once you see all of your stunning images. Don’t be left heart broken. It may be a good idea to educate partners and financial decision makers, that may be reluctant to push their intended budget. Having an album of your baby & family is pretty much all you get to keep to look back, and remember all of the perfect details of what they looked like. 

 

Q: Do I have to order prints & wall art through you?

A: I highly recommend ordering all of your wall art and prints through me. I use only professional print labs that don’t service the public. My editing software is calibrated with their printers so your images print perfectly, exactly how they were intended to be viewed. All prints get approved by me when received. 

 

Q: How many setups in a newborn session?

A: For a full newborn photography session there will be 5-7 setups plus family posing, depending on how settled baby is.

 

Q: I’m worried my baby won’t sleep at the session, what happens if baby is unsettled or awake?

A: Thats just part of working with babies! They run the show, and they’re my little bosses. If baby is awake then I will take awake photos for a short amount of time, and then baby will need to be wrapped and comforted back to sleep. I can only try all the tricks I know. I like to use white noise, shushing, pacifiers if needed, mums can feed extra, and sometime dads just have that magic touch too. Only babies that are in a deep sleep can be unwrapped and posed in naked or semi-naked poses. Please try to have zero expectations on your new precious baby. The main thing is getting beautiful photos, not forcing them to do poses they’re not comfortable doing. If your baby is crying and we can’t settle them with what we know usually works, we will discuss rescheduling.

 

Q: I’m not such a fan of the real posed look, do you offer a newborn session that is a bit more casual?

A: Yes! I offer a session called “The First 48”, where I can come to either your home, your hospital room, or Palazzo Versace, for those Pindara Hospital babies that have chosen the upgraded Regal Package hospital stay option. 

 

Q: How do we reserve our session date? 

A: Your session fee of $200 is due to secure a session. Because births are unpredictable, your session is able to be moved to accomodate. If you do cancel within 48 hours prior to your session, a reschedule fee of $150 will be required to secure the next available spot. This is why it is very important to keep in contact leading up to the birth. I will check in with you about 10 days before our session to check if baby has been born, you will need to allow a few days at home to rest before coming to the studio.

Need to ask more questions?

Contact Tanha today, to discuss any other queries you might have.